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Confused.com
Confused.com
 
4.6 out of 5 (7 reviews)
 

Big 6Switch + compare utility prices with the BIG 6 suppliers

Consumer Focas accreditedConsumer Focus accredited

Carbon FootprintCarbon energy footprint / Co2 impact data included

Account ManagementAccount management for future gas & electric comparison

Account Management50% of customers who switched gas & electricity (dual fuel) saved over £223.09

 


In their own words:
"You can now compare your gas and electricity tariff, or switch supplier by completing five simple steps. We search the entire energy market and return 100% accurate and impartial results. Last year 50% of Confused.com customers who switched gas & electricity (dual fuel) tariffs saved over £223.09."

Confused.com is operated by the Admiral Group Plc., the motor insurance company from Cardiff. Admiral also runs elephant.co.uk, Bell insurance and diamond insurance.

User reviews

Average user rating from: 7 user(s)

Overall rating: 
 
4.6
Ease of Use:
 
4.7   (7)
Money Saved:
 
4.6   (7)
Service & Support:
 
4.3   (7)
Accuracy of Quotes:
 
4.7   (7)
 
Ratings (the higher the better)
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Money Saved*
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Accuracy of Quotes*
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Saved myself an awful lot !

Overall rating: 
 
5.0
Ease of Use:
 
5.0
Money Saved:
 
5.0
Service & Support:
 
5.0
Accuracy of Quotes:
 
5.0
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Reviewed by pommy
September 05, 2010
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0 of 0 people found the following review helpful

Confused gave me the cheapest prices - tried them all - dont understand why prices differ from one comparison site to another !

Do you recommend using? Yes
 

Not bad

Overall rating: 
 
4.5
Ease of Use:
 
5.0
Money Saved:
 
4.0
Service & Support:
 
4.0
Accuracy of Quotes:
 
5.0
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Reviewed by jelo
August 23, 2010
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0 of 0 people found the following review helpful

I have had good experiances with Confused, we're saving £30 a month with the cashback , and saved aprox £600 by changing our utilities. Some of the other comments are hard to believe as the company has won awards from WHICH magazine and although they dont bing you into a contract 94% of their customers stay with them, so I guess us customers are happy customers, the negative stuff ive seen written here is not my or my friends experiance AT ALL some of whome have been customers for the passed 4 years. I think if Im going to pay attention to anyone it would be my friends who have first hand experiance as customers and WHICH im not sure about nameless people?

Do you recommend using? Yes
 

Good

Overall rating: 
 
4.0
Ease of Use:
 
4.0
Money Saved:
 
4.0
Service & Support:
 
4.0
Accuracy of Quotes:
 
4.0
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Reviewed by jamy
June 12, 2010
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2 of 2 people found the following review helpful

I have had good experiances with Confused, we're saving £30 a month with the cashback , and saved aprox £600 by changing our utilities. Some of the other comments are hard to believe as the company has won awards from WHICH magazine and although they dont bing you into a contract 94% of their customers stay with them, so I guess us customers are happy customers, the negative stuff ive seen written here is not my or my friends experiance AT ALL some of whome have been customers for the passed 4 years. I think if Im going to pay attention to anyone it would be my friends who have first hand experiance as customers and WHICH im not sure about nameless people?

Do you recommend using? Yes
 

Cheapest

Overall rating: 
 
5.0
Ease of Use:
 
5.0
Money Saved:
 
5.0
Service & Support:
 
5.0
Accuracy of Quotes:
 
5.0
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Reviewed by Guest
June 12, 2010
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3 of 3 people found the following review helpful

Confused gave me the cheapest prices - tried them all - dont understand why prices differ from one comparison site to another !

Do you recommend using? Yes
 

Use the cashback from confused

Overall rating: 
 
3.8
Ease of Use:
 
4.0
Money Saved:
 
4.0
Service & Support:
 
3.0
Accuracy of Quotes:
 
4.0
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Reviewed by guest
June 12, 2010
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1 of 1 people found the following review helpful

I've now been a customer for 12 months and am really pleased with them. I love the single bill because it makes my life much easier and on my last bill I had £35 cashback which I wouldn't have had if I didn't have their cashback card. Would I recommend them? Most definately YES

Do you recommend using? Yes
 

Brilliant

Overall rating: 
 
5.0
Ease of Use:
 
5.0
Money Saved:
 
5.0
Service & Support:
 
5.0
Accuracy of Quotes:
 
5.0
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Reviewed by guest
June 12, 2010
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1 of 1 people found the following review helpful

Absolutely brilliant. Customer service is great unlike other companies. Its easy to understand your bill and there is never any of this "british Gas talk" smoke and mirror rubbish where they confuse you and prentend its a good deal only to hike the prices or tie you in to a fixed which becomes extortion. I basically left BT because they conned me into a fixed contract that was ridiculously expensive - you know the rolling contract where they say you dont have to do anything until x date, and bang its too late. So I was delighted to now have a decent company charge me the best and most competitive rates. The Internet and phone is £19.99 free calls anytime in the UK and free calls to Top 10 global destinations (landline) Broadcall is the nanem, its awesome.

Do you recommend using? Yes
 

Saved do much money !

Overall rating: 
 
4.8
Ease of Use:
 
5.0
Money Saved:
 
5.0
Service & Support:
 
4.0
Accuracy of Quotes:
 
5.0
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Reviewed by Stacey
May 10, 2010
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2 of 2 people found the following review helpful

Within 3 minutes all the quotes and saved me an awfull lot of money. Guess its allways better to keep gas and electricty with same provider to benefit from a dual fuel contract. I believe it is going to save me 160 pounds a year - even more than the price of a jeans ! thanks for this

Do you recommend using? Yes